Itil jobs in CF31%2C%20Bridgend%2C%20Bridgend%20county%20borough
ITIL Analyst
Work with the Exponential-e Service team and wider team to advise, review and develop the <em>ITIL</em>-based process to be used in delivering live service. Supporting and advising around the required...
ITIL Analyst
Work with the Exponential-e Service team and wider team to advise, review and develop the <em>ITIL</em>-based process to be used in delivering live service. Supporting and advising around the required...
ITIL Architect
Overview: We are seeking a Senior Consultant – ITSM Service Architecture Specialist to deliver <em>ITIL</em> 4-based service management solutions for UK government clients. This permanent role is home...
Configuration Analyst (CMDB) ITIL
Configuration Analyst (CMDB) <em>ITIL</em>. A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB...
Service Desk Analyst (French Speaking)
Familiarity with <em>ITIL</em> principles.. Education and Certifications.. Degree or equivalent experience preferred.. <em>ITIL</em> V4 / ITSM certification preferred.. AWS and Microsoft MCSE certific...
Service Desk Analyst - Swedish Speaking
Familiarity with <em>ITIL</em> principles.. Education and Certifications.. Degree or equivalent experience preferred.. <em>ITIL</em> V4 / ITSM certification preferred.. AWS and Microsoft MCSE certific...
Service Operations Manager
In addition to the above, you will need to have good knowledge of service desk and working in an <em>ITIL</em> compliant environment (<em>ITIL</em> Qualified). This role is ideal for someone who thriv...
ServiceNow Manager
Extensive experience in <em>ITIL</em>-based configuration management within an IT organisation. Proven ability to lead, motivate, and manage geographically dispersed, diverse teams. Strong stakeholder...
Customer Service Coordinator
Experience working in a pressurised customer focused Service Desk within an <em>ITIL</em> based environment. What we offer. Involved in varied projects that make a positive impact on critical services...
Senior Service Designer (ITSM)
You will be working on service blueprints, contributing to service models, SLA's, OLA's and ensuring service designs align with <em>ITIL</em> practices. You'll be creating user centred Service Design ...
ITSM Consultant (ServiceNow or Halo) - Remote - £70-75K + 15% bonus
Strong understanding of <em>ITIL</em> concepts including process knowledge in all service lifecycles (<em>ITIL</em> advanced certifications are preferred, at least <em>ITIL</em> v3 foundation.. Experi...
Operations Manager
You'll lead the operational support function, ensuring services are delivered consistently, securely, and in line with <em>ITIL</em> best practice, while driving continuous improvement across a comple...
ITSM Engineer
Ensure solutions align with <em>ITIL</em>/ITSM/ITOM best practices. Contribute to continuous improvement and delivery excellenceKey Skills & Experience. Strong experience with ITSM/Service Desk tools,...
Senior ITSM Architect - DV Cleared
Ensure solutions align with <em>ITIL</em> service management processes and operational governance. Support delivery of large scale ITSM solutions across cloud, hybrid and on premises environments. Sen...
Incident and Problem Management Analyst
You will apply strong <em>ITIL</em> expertise, lead bridge calls, manage stakeholder communications, ensure SLA compliance, and maintain high‑quality BAU delivery. Key Responsibilities. Act as the mai...
Service Delivery Manager
The Service Delivery Manager will play a key role in shaping strategy, implementing <em>ITIL</em>-aligned processes, and improving outcomes for over 75,000 users. This role is ideal for a Service Deli...
Service Delivery Manager
The successful candidate will oversee a dedicated Service Desk Manager and a team of 5+ engineers, ensuring the smooth running of day‑to‑day support while embedding <em>ITIL</em>‑aligned processes tha...
Service Transition Manager
Define and manage knowledge management strategy, governance, taxonomy, and lifecycle aligned to <em>ITIL</em>. Own and optimise the ServiceNow Knowledge Base, ensuring accurate and accessible content....
IT Problem Manager
Ideally as Problem Manager / Problem Analysis / Problem Coordinator should have excellent knowledge of <em>ITIL</em>, (<em>ITIL</em> v 4 accreditation is ideal). As you'll be collaborating with cross-...
Digital Services Asset & Configuration Management Technician
Contribute to <em>ITIL</em>-aligned policy, reporting and continuous improvement. Requirements. Experience in IT asset, configuration or service management. Familiarity with ITSM/ESM tools, MDM platfo...
IT Manager
Understanding of <em>ITIL</em>. Exposure to compliance/governance. Relevant Microsoft or security certifications. …...
IT Manager
Solid understanding of <em>ITIL</em> frameworks, ticketing systems, and escalation processes. Excellent stakeholder management and communication skills. Ability to operate in a fast-paced, evolving en...
Business Systems Manager (Social Care Systems)
Background in <em>ITIL</em> / Agile / PRINCE2 environments. Proven delivery within complex organisations (public sector preferred. One-stage interview process, immediate start. …...
Business Systems Manager
Familiar with <em>ITIL</em>, Prince2, Agile/Scrum, DevOps/CI‑CD. Excellent communication, organisation and problem‑solving skills. What you'll get in return. A senior leadership role influencing digit...
Service Desk Analyst
<em>ITIL</em> awareness or certification (desirable. Experience supporting hardware, printers, mobile devices and basic networkingAt Gleeson Recruitment Group, we embrace inclusivity and welcome appli...